iChatroom

You will sometimes want to have a text conversation with your counselor in real-time. This way you can still enjoy the convenience and privacy of messaging but also enjoy a “live” interaction that allows instant response and feedback from your counselor.
To have a live chat session, you will first need to schedule a time with your counselor. At the scheduled time, log in to your account to start typing and chatting with your counselor.

A video session with your counselor (when you feel you are ready to) where you see each other and talk with each other in a virtual face-to-face setting (primilarly Skype). To talk with your counselor via video, you will need to schedule a time with your counselor and log in to your counseling room at that time. Your counselor will then prompt you to start the video session. After you confirm, you will immediately begin video chatting with your counselor.